FREQUENTLY ASKED QUESTIONS
Need to know more, then just give us a call.
All our bookings are timed but if you’re excited as we are then get here at least 15 minutes before your allotted time.
The Swincar is open to the elements, and you will get wet, muddy, and dusty (if you’re lucky), so wear something that your happy to have to wash after. Of course, in winter, wear something warm.
We generally operate from 8am until dusk all year round. However, evening and night tours are available to those who are not scared of the dark.
We are an outdoor activity provider so the weather would have to be extreme for us to stop. We regularly keep a close eye on the weather and would let you know of any potential changes. You’re always welcome to content us at [email protected] or call on 0808 280 2531 if you have any concerns.
Swincar UK is part of Lakeview Outdoor Activities (LOAltd) and we offer a full refund up to 24hrs prior to your scheduled activity. Rescheduling your activity is available up to 3 days before your scheduled booking and subject to availability.
If Swincar UK cancels due to inclement weather or otherwise, rescheduling of your activity is a your convenience for up to 12 months. Swincar UK reserves the right to cancel tours due to inclement weather or product servicing.
The person making the booking will have to agree to a waiver at the time of booking, with a link to view the waiver that can be accessed online.
Should there be any issue a hard copy will be available at our store.
About the Swincar
Swincar UK is taking several measures to reduce the potential spread of illnesses such as Covid-19. We follow the guidelines set out on the Government and NHS websites for non-contact attraction businesses. This includes but is not limited to:
- Thorough cleaning of all gear between tours
- Employees screened upon arrival
- A reservation only policy and timed entry for participation in activities
- Any guest exhibiting flu-like/Covid-19 like symptoms will be asked to leave
- All guests are requested to use hand sanitiser before their tour
Swincar is approved under European law as a light quadricycle. These are four-wheeled microcars defined by limitations in terms of weight, power and speed. Two versions of the Swincar are available, both are approved with L6e-A European approval (European directive 168/2013/EC-E5).
Now that the UK as broken away from the EU we are awaiting advice from the HSE.
The recommended maximum weight is:
- For a single seater 285lbs/ 129Kilos (20.5 stones)
- For a tandem, a combined 500lb/226.7kilos (35.7 stones)
Riders that exceed these weight guidelines may still use the Swincar but will experience a reduction in speed, performance, and battery life.
Height: There is no manufacturers specified maximum, however exceptionally tall riders’ heads may sit higher than the top of the roll bar. We recommend that all drivers wear protective helmets at all times however if the head clearance is deemed too dangerous by the guide you may be refused access on safety grounds.
Yes. It is possible to roll a Swincar although it is far more difficult to do so compared to more traditional modes of transport. The pendulum design and low centre of gravity make this vehicle incredibly stable on the majority of terrains.
The top speed is approximately 20mph. However, Swincar are designed for fast acceleration, around 2 sec from 0-top speed allowing it power over obstacles and difficult terrain.
Two, single and Tandem
The Swincar design is particularly suitable for People with Reduced Mobility (PRM). The controls on the Swincar are grouped around the steering wheel. The Swincar telescopic link allows the quick opening of the articulated legs. This allows a wheelchair to be positioned closer and eases transfer into the driver’s seat.
Age restrictions do apply for those who intend to drive. Because our tours are guided and we can control the speed and course, a minimum age of 16 years is recommended.
At present Swincar UK are the only operator in the United Kingdom. If you are interested in purchasing a vehicle, please contact us via email or phone where we will be happy to discuss all aspects of your future purchase.
Click here to download the Swincar European brochure
Our tours are pre-booked time slots therefore the majority of our sales bookings are online via our website www.swincaruk.com .
Yes, the facility to purchase gift cards/vouchers are available to purchase on our website.
Gift experiences will be available through the following companies, Virgin Experiences and Activity Superstore.
Yes, we do! We are also happy to work with our activity partners at Betteshanger to offer group multi-packages.